Trusted Family Run Business
Exactly as stated above we are a family business with family ethics. We treat every order with the time and care it deserves. We are not the sort of company to get your one sale and then forget about you, we want to build a relationship with our customers. We want you to be coming back time and time again as you know you will receive the highest levels of customer service along with safe high quality items too.
Did you know we give away freebies too? Simply click on the link on our homepageto receive a free download of our ultimate party checklist. We are here to help!!!!
365 Day Returns
Following on from the points above we are very proud to be the only fancy dress supplier in the UK currently offerring a 365 day period for returns. Naturally t's & c's apply, but they are simple to read and can be found by clicking here. We have the utmost faith in our products and that is why we have put this amazing returns policy in place.
Free UK Delivery
Simply put, we offer free delivery to everywhere in the UK if you select the 2-5 working day service at checkout.
Costumes Fire Tested To EN71-2 Standards
There was a lot in the news a fair while ago about Claudia Winklemans daughter who was badly injured after her fancy dress costume caught light at their home. This bought it home to us that fancy dress is fun, but can also be very very dangerous. This is why we will only sell costumes that have been fire tested to EN71-2 standards and carry the correct CE marks. It simply isnt worth risking buying these cheap Chinese imports and we urge all customers to take care when making their decision to choose a safe fancy dress costume for there little one. This is a subject very close to our hearts and there will be further information on this in the next few weeks in our blog.
Click & Collect Service
If your local to us and want to collect your item then feel free. All we ask is that you checkout online as you normally would. We will then call you when your item is ready for collection. We do not have a fancy dress shop that you can look around in, so please understand this is a collection service only. All payment and choice of clothing must be confirmed and ordered online.